Delivery & Returns policies

Delivery 

Delivery is calculated on weight and size of package. Sent by Royal Mail. Delivery times are set as 3-5 days, or next day delivery if ordered before noon. 

Returns & Exchange 

We want you to be delighted with the quality of your purchase but if for any reason you’re not satisfied with your order you may email us and request an exchange of your item. If however your item is faulty at all then please let us know within 14 days of sale and we will offer you a refund. 
 
Malu Moon is only responsible for returns shipping costs if the item is faulty. 

Prices

All prices include VAT.